Trajan · government AI concierge
All government services,
one AI concierge.
Citizens get permits, registrations, license renewals, forms, and answers on any law or regulation from one public-facing AI concierge. Agencies get one record for intake, routing, reviewer support, approvals, and audit.
- Live proof point
- efficiency.texas.gov
- Citizen actions
- Permits · Registrations · Licenses
- Texas coverage
- 50 agencies · 1,427 workflows
- Public access
- Free · live · citizen-facing
Workflow console
Trajan turns a citizen question into a routed, reviewable service packet: intake, eligibility, form completion, status, and agency-side handoff in one controlled run.
Live workflow
Business Entity Registration
Citizen conversation
Plain-language intake, completion, and status
Agency packet
Business Entity Registration
Articles of Organization · Form BER-1011
Status
Collecting fields
Smart form
Fields populate as the conversation resolves requirements.
Entity Name
Entity Type
Registered Agent
Principal Address
Progress
Submitted
Payment Processed
Awaiting Review
In progress
Approved
Certificate Issued
Live public deployment
efficiency.texas.gov
Texas launch
Vulcan built the AI concierge experience behind efficiency.texas.gov: a free, public one-stop-shop where Texans can navigate permits, registrations, license renewals, forms, laws, and regulations through a single assistant.
Capabilities
Public AI concierge
Citizens can ask one assistant how to get a permit, complete a registration, renew a license, complete a form, or understand the law behind a process.
Form and workflow guidance
Trajan moves from question to workflow: identifies the right agency path, explains requirements, gathers missing information, and prepares the next step.
Agency-side operating picture
Staff see status, queues, missing documents, reviewer tasks, SLA pressure, bottlenecks, and transparency reporting across public workflows.
Uses existing systems of record
No rip-and-replace. Trajan layers on top of existing permitting, licensing, registration, document, and notification systems.
Answers law and regulation questions
Citizens can query statutes, regulations, forms, and agency requirements without knowing the agency name, form number, or citation first.
Runs under agency controls
Public access pairs with agency-grade controls: deployment boundaries, security review, approval gates, audit trails, and resident-data safeguards.
Use cases
Anywhere a citizen needs government to work.
Permits
Find the right permit, understand requirements, assemble forms, and track the status from intake through decision.
Registrations
Help citizens complete business, vehicle, vendor, professional, and agency registrations, understand filings, and move into the right state workflow.
License renewal
Guide professional, trade, vehicle, and agency-specific license renewals with plain-language next steps.
Laws and regulations
Let any citizen query the rule, statute, policy, or compliance requirement behind the process they are trying to complete.
Demo request
Bring a permit, registration, license renewal, form, or citizen service process. We will walk the end-to-end concierge flow, agency controls, and production path.
We'll walk an end-to-end flow live in the meeting using your jurisdiction as the example.